| Level | Contact Person | Phone Number | Expected Response Time | |
|---|---|---|---|---|
|
Level 1 |
Customer Support |
0.5 – 4 Hours |
||
|
Level 2 |
Mr.Kailas(NOC
Lead) |
2 – 12 Hours |
||
|
Level 3 |
Mr.YogeshPande
(NOCDept.Head)
|
4– 24 Hours |
||
|
Level 4 |
Mr.TusharThakur
(NodalOfficer)
|
1 Day |
