Practical, not promotional

Broadband guides

Written to be useful whether or not you are our customer. Two of the three will probably save you money, by talking you out of a plan you do not need.

All guides

How to choose a broadband plan without guessing

Most people pick the number in the middle. Here is a better method that takes about five minutes.

Where to put your router, and why it matters more than your plan

The fibre reaches your flat at full speed. Whether it reaches your bedroom is a different question entirely.

How to report a connection problem so it gets fixed sooner

Report it straight away, then add what you notice to the same ticket. Here is what makes a report useful.

Images on these pages are neighbourhood photographs supplied by the team. They illustrate the guides; they are not measurements or equipment photographs.

Have a question these do not cover?

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No payment and nothing booked. If we cannot reach your building, you will be told that rather than given a date.