These are permanent parts of the plans listed, not limited-period offers.
Where a condition applies it is written beside the inclusion rather than further down.
Looking for the limited-period deal instead? That is the
buy 3 months, get 3 months free offer, which runs
until 31 October 2026 and is separate from everything on this page.
Permanent inclusions
The same speed up as down
Every home plan listed sends at the speed it receives. A 200 Mbps connection uploads at
200 Mbps, which is what holds a video call steady while a backup runs.
Condition: the figure is the line speed to your premises. What a
particular website or app delivers also depends on the far end.
No monthly data limit
No volume threshold after which the speed drops, and no separate day and night allowance, on
any of the five home plans.
Condition: the fair
usage policy covers network abuse rather than heavy use, and business tiers carry stated
allowances that are printed there.
The 4-hour installation commitment
For a confirmed, ready-to-connect address we aim to have the connection installed within four
hours of confirming availability.
Condition: it applies once availability at your exact address is
confirmed and building access is available. Work beyond a standard run is quoted and agreed in
writing first. See the service promise.
Standard installation included
Cable run from the nearest feasible point, termination, the terminal, the router and
setup, at no separate charge on the plans listed.
Condition: subject to feasibility and building access.
Work beyond a standard run — extra conduit, core drilling, unusually long internal
runs — is quoted and agreed with you before it starts.
Dual-band router included for use
A 2.4GHz and 5GHz router, maintained by us and replaced at no charge if it fails in
normal use.
Condition: the router remains our property and is returned
on disconnection. Damage, loss or a unit not returned is chargeable at the replacement cost,
which is told to you first.
Lower rate on a longer period
Quarterly, six-month and yearly billing usually bring the cost per month down. The
service is identical; only the billing frequency changes. One combination is an exception
— 50 Mbps quarterly works out ₹3 more than three monthly payments — and the
plan card says so rather than calling it a saving.
Condition: a longer period is paid in advance. The exact
saving for each plan is on the plans page, worked
out from full period totals.
₹10 per hour downtime credit
Confirmed outage on our network is credited against your next bill at ₹10 an hour.
Condition: calculated from your ticket, so raise one when
it happens. Exclusions are set out in the
downtime credit policy.
Not on this page
Things we have deliberately not put here
No countdown timers
Nothing here expires at
midnight. If a genuine time-limited offer runs, it will carry actual dates.
No bundled subscriptions
We do not add an OTT
package to your bill and describe it as free. An entertainment add-on exists and is sold
separately, priced on its own terms, only if you ask for it — it is never attached to a
broadband plan by default.
No negotiated rates
The published price list
applies in all 13 neighbourhoods. Nobody gets a better number for pushing harder.